Shipping policy
SHIPPING POLICY
Last updated: September 9, 2026
At Luxury Leather Handbag Studio, we aim to make delivery information clear before you place your order. This policy explains order processing, shipping estimates, tracking, and delivery support for purchases from https://luxuryleatherhandbagstudio.com.
1. ORDER PROCESSING
Please allow 48–72 hours for order processing after your order is confirmed and payment has been successfully received. Processing is separate from the time your parcel spends in transit.
If a material delay affects your order, we will contact you with the available information and options. Any cancellation or refund rights required by applicable law remain unaffected.
2. SHIPPING DESTINATIONS AND COSTS
We offer complimentary standard shipping to the United States, Canada, and Europe. Available delivery destinations are confirmed at checkout.
If checkout does not accept your destination, please contact us before ordering. We do not promise delivery to locations that are not supported at checkout.
Any optional shipping service and its price, if offered, will be shown before you complete your purchase.
3. ESTIMATED DELIVERY TIME
After shipment, estimated transit time is 7–10 days. Please allow the separate 48–72-hour processing period before transit begins.
These are estimates, not guaranteed arrival dates. Remote destinations, carrier disruptions, customs processing, holidays, severe weather, and other circumstances outside our reasonable control may cause delays.
If your parcel is delayed beyond the estimated transit period, contact us with your order number so we can investigate and help with the next steps. An estimate does not remove any delivery or refund rights provided by applicable law.
4. TRACKING YOUR ORDER
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Tracking may take approximately 24–48 hours to become active while the carrier updates its system. Please check your spam or junk folder if you cannot find the shipping email.
If tracking remains unavailable, stops updating, or shows a delivery issue, contact support@luxuryleatherhandbagstudio.com with your order number.
5. CUSTOMS, DUTIES, AND TAXES
Applicable import duties for orders delivered to our supported destinations are included in the amount you pay at checkout. You should not be asked to pay those import duties again on delivery.
Any applicable sales tax or VAT is reflected in the total shown at checkout. Import duties and sales taxes are different charges; please review your final order total before completing payment.
If a carrier requests an additional import-duty payment for your order, contact us with your order number and a copy of the notice so we can review and resolve it.
6. SHIPPING ADDRESS CHANGES
Please check your delivery address, postal code, contact details, and any apartment or unit number before placing your order.
If you notice an error, email us as soon as possible. We will check whether the address can still be updated. Changes cannot be guaranteed once fulfillment has begun or the parcel has shipped.
If an incorrect or incomplete customer-provided address causes a failed delivery, reshipment, or return, we will explain any applicable additional costs before arranging the next step, subject to applicable law.
7. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within 48 hours of delivery and include:
• Your order number.
• A description of the issue.
• Clear photographs of the item and the issue.
• Photographs of the outer packaging if shipping damage is involved.
Please retain the packaging while we investigate. We will review the information and provide appropriate assistance. The 48-hour reporting request helps us investigate promptly; it does not remove statutory rights or prevent you from reporting a defect discovered later.
8. MISSING PARCELS AND DELIVERY ISSUES
If tracking shows delivery but you have not received the parcel, check the delivery location and with members of your household, then contact us with your order number and tracking details.
We will help investigate with the carrier and explain the available resolution. A delivery scan alone does not automatically resolve a non-delivery claim or remove your rights under applicable law.
9. RETURNS AND CANCELLATIONS
To request a change or cancellation, contact us promptly before shipment. Fulfillment may already be in progress, so requests require confirmation. Statutory withdrawal rights remain unaffected.
Our Return & Refund Policy explains the 30-day return request window, item condition requirements, return shipping, and refunds:
https://luxuryleatherhandbagstudio.com/policies/refund-policy
Customers arrange and pay for standard change-of-mind return shipping. Necessary return shipping for a confirmed damaged, defective, or incorrect item is not the customer's responsibility.
10. CONTACT US
Luxury Leather Handbag Studio
Email: support@luxuryleatherhandbagstudio.com
Website: https://luxuryleatherhandbagstudio.com
Please include your order number when contacting us about delivery.